YOUR RELIABLE
CREDIT CARD PROCESSING PARTNER
Unmatched Quality Customer Service for Your Business
MISSION
Through our technology, business processes, and trust-based working relationships, we will become irreplaceable to our Merchant Partners.
Payment Processing Solutions
Why Partner with GMMP?
Fast, Reliable, and Experienced Service of Accounts
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Merchant Services customized specifically to your needs
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Experienced former bankers who understand the industry
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Trusted advisors focused on Service, Honesty, and Integrity
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Access to a full suite of POS equipment and software
Hands-On Attention Given to Each Customer
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Calls are answered personally with a 24/7/365 Back-up
High Retention Rates.
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GMMP has over 98% customer retention rates year over year
Mutual Vision of our Customer Base
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Services are based on true customer benefits
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Highly competitive rates with no hidden fees
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The latest technology and innovations
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Reciprocating referrals to our Merchant Partners
Training, Communication and Security
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Hands-on training with ongoing updates and support
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Management reports to help track and grow your business
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State of the art PCI security to protect your data
Customer Support
Friendly, Responsive Customer Service
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Direct calls to managemnt via cell or office line
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24/7/365 terminal help desk backup call center
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Billing support 7am – 6pm EST, Mon – Fri
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Bi-lingual (English-Spanish) support
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Trouble ticketing system & caller history
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Specialists have an average of 7 years experience
Backup call center handles over 11,000 calls each month
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90% are answered immediately
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100% response within 30 minutes
Other services
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Account maintenance
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Merchant research
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Equipment fulfillment
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Terminal reprogramming
CONTACT US
OUR ADDRESS
230 W. Front St, Monroe, Michigan 48161
Phone (724) 244-5535
Ryan Hauser - Ryan@grandmillmp.com
Chuck West - Chuck@grandmillmp.com